To be able to email documents successfully from anywhere in RealtyBackOffice, you need to make sure that the recipient’s email address is placed in a gray bubble. If the email address of the recipient is not selected in a bubble, the email will not be sent. To ensure the email address is selected in a bubble, all you need to do is click the enter key on your keyboard after you type the last letter of the recipient’s email address. Next, add a body to your message and click Send on the bottom right of the pop-up.

If you have any questions, please feel free to email us at techsupport@xcellencerealty.com or call us at (786) 697-0778.